general FAQ's

We offer complimentary pick-up and drop-off from almost all central locations in Sydney city, and from most hotels within the Sydney CBD area. This includes Kings Cross, Potts Point, Darling Harbour, The Rocks (Circular Quay), Central Station and more.

For the Hunter Valley day tour, we can also pick-up at some agreed locations along the Pacific Highway heading north from the city to Berowra, and in the Hunter Valley by prior arrangement.

There are maps of the location of designated pickup locations shown on detail pages for each tour.

We pick up in Sydney city between 7am and 7:45am for our Hunter Valley and Blue Mountains tours, depending on the location of your hotel. Exact times will be notified upon booking confirmation. Please allow at least a 10 minute margin for traffic conditions. Tour returns around 6.00 to 6.30pm.

We can drop you at a place in either the Hunter Valley (Pokolbin/Cessnock) or Blue Mountains (Katoomba) which does not take us away from our regular tour route. You will need to make your own way to your accommodation.

We cannot provide return transport for you the next day.

If you choose to book both our Blue Mountains day tour and our Hunter Valley day tour, you will receive a $15 discount on the second tour for each person. The $15 discount will be applied to the cost of the second tour on the day of the tour.

Tours can be taken in any order, over a one month period. This applies to direct online bookings.

You can rely on us. We are accredited with NSW Roads and Maritime Services (35299) and carry the maximum Public Liability Insurance. We have been delivering great tours for almost 25 years, so there is nothing to worry about!

We are a registered COVID Safe organisation and have been recognised with a COVID Ready badge from ATEC so we know how to keep you safe on tour.

Children are most welcome, especially on our Blue Mountains tour! Our child rates apply to children aged 12 years and under.

If you’re joining one of our award-winning Hunter Valley wine tours, please note that the minimum drinking age in Australia is 18 years old.

All of our vehicles are equipped with adult seatbelts, and not all vehicles have anchor points available for capsule/car seats or boosters.

Infants under 2 years can travel on your lap on most of our vehicles, at no cost if you let us know when booking.

NSW law requires all children under 7 years of age be equipped with a capsule, car seat or booster where anchor points are available in the vehicle, but it is not possible to travel with an infant or child of any age on your lap when anchor points are available on the vehicle. If you require child restraints or booster seats, please contact us and we’ll be happy to arrange it for you where possible on the tour vehicle.

No, there is no room for storing extra strollers safely on the bus. Please let us know when booking and we may be able to arrange provide one “umbrella” folding stroller.