general FAQ's

We offer complimentary pick-up and drop-off from almost all central locations in Sydney city, and from most hotels within the Sydney CBD area. This includes Kings Cross, Potts Point, Darling Harbour, The Rocks (Circular Quay), Central Station and more.

For the Hunter Valley day tour, we can also pick-up at some agreed locations along the Pacific Highway heading north from the city to Berowra, and in the Hunter Valley by prior arrangement.

There are maps of the location of designated pickup locations shown on detail pages for each tour.

We pick up in Sydney city between 7am and 7:45am for our Hunter Valley and Blue Mountains tours, depending on the location of your hotel. Exact times will be notified upon booking confirmation. Please allow at least a 10 minute margin for traffic conditions. Tour returns around 6.00 to 6.30pm.

We can drop you at a place in either the Hunter Valley (Pokolbin/Cessnock) or Blue Mountains (Katoomba) which does not take us away from our regular tour route. You will need to make your own way to your accommodation.

We cannot provide return transport for you the next day.

If you choose to book both our Blue Mountains day tour and our Hunter Valley day tour, you will receive a $15 discount on the second tour for each person. The $15 discount will be applied to the cost of the second tour on the day of the tour.

Tours can be taken in any order, over a one month period. This applies to direct online bookings.

We offer everyone the same everyday low adult rate – much lower than many of our competitors. There is no additional reduced rate for holders of student or seniors cards.

You can rely on us. We are accredited with NSW Roads and Maritime Services (35299) and carry the maximum Public Liability Insurance. We have been delivering great tours for almost 25 years, so there is nothing to worry about!

We are a registered COVID Safe organisation and have been recognised with a COVID Ready badge from ATEC so we know how to keep you safe on tour.

Children are most welcome, especially on our Blue Mountains tour! Our child rates apply to children aged 12 years and under.

If you’re joining one of our award-winning Hunter Valley wine tours, please note that the minimum drinking age in Australia is 18 years old.

All of our vehicles are equipped with adult seatbelts, and not all vehicles have anchor points available for capsule/car seats or boosters.

Infants under 2 years can travel on your lap on most of our vehicles, at no cost if you let us know when booking.

NSW law requires all children under 7 years of age be equipped with a capsule, car seat or booster where anchor points are available in the vehicle, but it is not possible to travel with an infant or child of any age on your lap when anchor points are available on the vehicle. If you require child restraints or booster seats, please contact us and we’ll be happy to arrange it for you where possible on the tour vehicle.

No, there is no room for storing extra strollers safely on the bus. Please let us know when booking and we may be able to arrange provide one “umbrella” folding stroller.

No, our buses are designed for smaller groups and have limited storage space. Travelers can contact their hotel to make arrangements for luggage that would not fit on your lap or under the seat. At quieter times of the year, there may be room for something larger if the bus is not fully booked. However, if there is no room you will need to leave your large bag behind, so you must contact us beforehand and will need to lift and carry the bag yourself.
Unfortunately we are not equipped to cater for these needs and we are unable to carry wheelchairs or walking frames on the bus as this poses a projectile hazard in case of an accident. Passengers are required to be able to climb into and out of the bus without assistance and any passengers travelling with a fold up wheel chair must be accompanied by someone who is capable of folding and lifting the chair. We must be notified of the requirement when booking or there may not be enough storage space for the chair. Our drivers are also not permitted to assist with heavy lifting, due to Occupational Health and Safety policies.
If you do not see an available tour listed for the day you would like to travel, it may mean that the tour is already booked to capacity for that particular day, or that we do not have a tour scheduled for that day. Please contact us and let us know which date you would like to travel and we’ll let you know if a tour is available. Or ask about a private charter!
No, if you let us know when you book, and they are secured on your lap during travel. Children from 3 to 12 years of age will have a seat allocated to them and be charged at the Child rate.
While it may be possible to register on the day of a tour, many tours are fully booked well in advance so we can not guarantee that spaces will be available. To ensure your seats on the tour its best to book your tour as far in advance as possible, seats fill up quickly and spaces are limited.
Our website displays the prices for our day tours in Australian dollars (AUD). It is possible to select your local currency in the booking form as guidance for the approximate exchange rate value of the tour. All bookings made on our site are processed in Australian currency, and your bank or credit card company will perform the currency exchange for you at their own daily rates.
Unfortunately not, because it takes up to 2 hours to be allowed to leave the ship and our regular tour needs to depart the Sydney CBD before then. Docking can be at Circular Quay or Darling Harbour or other places around the harbour. We can do a Private Charter picking up at a later time. We pick up at Circular Quay or we can go to Darling Harbour wharf for pickup, as there are usually road closures around the wharves.
Gift vouchers make great presents for friends, family, loved ones, staff or suppliers! Just give us a call on +61 (2) 4227 9902 or email us at info@activitytours.com.au to purchase a gift voucher today!
Tipping is optional in Australia, and you should only offer a tip as a reward to your guide when you have had a great day that met or exceeded your expectations. Please also let us know any feedback that you have spread the word to your family, friends and colleagues about the fantastic time you enjoyed!
Yes, like most websites we use cookies in order to track statistics about the usage of our site, but these cookies do not include any information which could identify you. The information collected is solely for statistical purposes.
Like most websites today, our site is designed to function in all of the current versions of the most popular internet browsers on laptop computers and mobile devices. If you have difficulty in accessing the site on your device, please contact us by email or call us and we will be happy to help.

Book your tour Today

  • Mountain
    Tours

    Personalised and friendly Blue Mountains day tours with guided walks into the heart of the enchanting national park as well as a wildlife park visit to see unique Australian native animals.
    Find out more
  • Wine
    Tours

    The Hunter Valley is one of the oldest wine regions in Australia. Enjoy fantastic day tours from Sydney with a delicious lunch and discover some of the smaller cellar doors and their great personal service.
    Find out more
  • Private
    Charters

    Plan your own awesome adventure around Sydney on your own personalised private charter!
    Find out more
  • More
    Tours

    Fantastic opportunities to explore in and around Sydney and help you make the most of your stay.
    Find out more
  • Mountain
    Tours

    Personalised and friendly Blue Mountains day tours with guided walks into the heart of the enchanting national park as well as a wildlife park visit to see unique Australian native animals.
    Find out more
  • Wine
    Tours

    The Hunter Valley is one of the oldest wine regions in Australia. Enjoy fantastic day tours from Sydney with a delicious lunch and discover some of the smaller cellar doors and their great personal service.
    Find out more
  • Private
    Charters

    Plan your own awesome adventure around Sydney on your own personalised private charter!
    Find out more
  • More
    Tours

    Fantastic opportunities to explore in and around Sydney and help you make the most of your stay.
    Find out more